Sales Policy

Effective Date: February 10, 2025

1. Pricing & Payment

  • All prices are listed in USD and are subject to change without prior notice.
  • We accept major credit cards, PayPal, and other secure payment methods.
  • Orders are processed only after full payment is received.

2. Order Processing & Shipping

  • Orders are processed within 1-3 business days.
  • Customers will receive a tracking number once the order is shipped.
  • Delivery times vary based on location and selected shipping method.

3. Cancellations & Modifications

  • Orders can be canceled or modified within 12 hours of purchase.
  • Once shipped, orders cannot be changed or canceled.

4. Product Availability

  • We strive to maintain accurate stock levels, but availability is not guaranteed.
  • If an item is out of stock, we will notify you and offer an alternative or a full refund.

5. Damaged or Incorrect Items

  • If you receive a defective or incorrect item, contact us within 7 days of delivery.
  • We will arrange for a replacement or refund based on the issue.

6. Return & Refund Policy

  • Returns are accepted within 30 days per our Refund and Returns Policy.
  • Refunds will be processed after the returned item is received and inspected.

7. Warranty

  • Some products may come with a limited warranty; details will be provided on the product page.
  • Warranty does not cover misuse, accidents, or unauthorized modifications.

8. Updates to This Policy

  • We may update this policy at any time; changes will be posted here.

9. Contact Us

📍 Address: 6431 NE Mast Ave, Lincoln City, Oregon, United States
📞 Phone: (801) 944-4810
📧 Email: info@maxlite.com
🌐 Website: maxlite.xyz