Shipping Policy
Effective Date: February 10, 2025
1. Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Delivery Time
- Standard Shipping: Estimated delivery within 5-10 business days.
- Express Shipping: Estimated delivery within 2-5 business days.
- Delivery times may vary due to carrier delays or customs processing.
3. Shipping Fees
- Shipping costs are calculated at checkout based on weight and destination.
- Free shipping may be available for qualifying orders.
4. Tracking Information
- A tracking number will be provided once the order has shipped.
- Customers can track their orders via the carrier’s website.
5. International Shipping
- We ship to select international locations.
- Customs duties and import taxes (if applicable) are the buyer’s responsibility.
6. Lost, Delayed, or Damaged Packages
- We are not responsible for delays caused by shipping carriers or customs.
- If an order is lost or arrives damaged, please contact us within 7 days for assistance.
7. Address Accuracy
- Customers must provide accurate shipping details.
- We are not responsible for orders shipped to incorrect addresses provided at checkout.
8. Updates to This Policy
- We may update this policy periodically; any changes will be posted here.
9. Contact Us
📍 Address: 6431 NE Mast Ave, Lincoln City, Oregon, United States
📞 Phone: (801) 944-4810
📧 Email: info@maxlite.com
🌐 Website: maxlite.xyz